Transform the Future of Service Management It's Time to Digitize Your Operations
Service Genie - Sales Automation
With top-notch security measures and responsive customer support, our Sales Automation app is tailored for diverse industries, promising a user-friendly experience.
Years of Experience
Boost Service Team Performance with GPS Tracking
Register complaints directly from our mobile app. Assign or reassign them to the relevant Service Executive with ease. Streamline processes and experience seamless complaint assignment.
Automated Complaint Assignment
Automatically allocate complaints to Service Executives based on pin code assignment. Less manual work for Managers, streamlined processes, and faster resolutions. Unassigned complaints are handled by the admin.
Effortlessly Manage Complaints and Assignments
Empower your service representatives with Service Genie. Record check-ins, check-outs, calculate visit durations, and map crucial details in real-time. Stay on top of your team's activities and maximize efficiency with comprehensive tracking capabilities.
Efficient Complaint Navigation
Visualize nearby complaints on a map. Efficiently plan next visits for a smooth and optimized service flow.
Online Complaint Management
Effortlessly handle customer complaints through our user-friendly online platform.
Field Technician Assignment
Assign service and repair calls to field technicians with ease, ensuring prompt and efficient resolution.
Mobile App Integration
Access your complete product list and conveniently post/service/repair details using our intuitive admin master record feature on our mobile app.
Accurate Feedback & Payments
Ensure accurate feedback and secure payments by incorporating customer signature and OTP verification.
Stay updated with real-time reports on pending and closed service calls, enabling you to track progress effortlessly.
Our system automatically assigns complaints or service requests based on designated pin codes, saving you time and effort.
Nearby Complaints at Your Fingertips
Stay informed on the go by conveniently viewing all nearby complaints through our mobile-friendly interface.